Privacy Policy for Swoofi

Effective Date: 1-Jan-2025

Introduction

Welcome to Swoofi! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our platform. By using Swoofi, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and profile picture when you create an account.
• Location data to help you find nearby pet playdates and services (with your consent).

1.2 Pet Information:

• Details about your pets, including their name, breed, age, and health preferences.

1.3 Usage Data:

• Information about how you use Swoofi, including interactions, preferences, and feedback.

1.4 Device Data:

• Information about your device, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Swoofi platform.
• Connect you with other pet owners and services.
• Personalize your experience based on your preferences.
• Send notifications, updates, and promotional content (with your consent).
• Ensure the security of our platform and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: To support platform operations, such as hosting and analytics.
• Other Users: Limited information (e.g., your name, location, and pet details) to facilitate connections and playdates.
• Legal Authorities: If required by law or to protect the rights and safety of our users.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. We encourage you to take precautions to protect your account.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for location tracking or marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at info@swoofi.app.

6. Cookies and Tracking

Swoofi uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any information.

8. Children’s Privacy

Swoofi is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child’s information has been collected, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

10. Request for Deletion of Personal Data

At Swoofi, we value your privacy and provide you with the ability to request the deletion of your Personal Data. If you wish to delete your account and the associated data, it's a simple process. Just follow these steps:

• Log in to your Swoofi account.
• Navigate to Explore.
• Scroll down and click on 'Delete Account.'
• You'll be asked to confirm the deletion. Hit ‘Delete My Account'

Once you confirm the deletion, our system will initiate the process to remove your Personal Data from our database completely. Once deleted, a new profile must be created, if you wish to use the platform in the future. We take your privacy seriously and are committed to ensuring your data is handled in accordance with your preferences. If you have any questions or need further assistance, feel free to reach out to our support team."

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@swoofi.app

Thank you for trusting Swoofi to be part of your pet’s journey!