Introduction

Welcome to Swoofi! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our platform. By using Swoofi, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Name, email address, and profile picture when you create an account. Location data to help you find nearby pet community and services (with your consent).

1.2 Pet Information

Details about your pets, including their name, breed, age, and health preferences.

1.3 Usage Data

Information about how you use Swoofi, including interactions, preferences, and feedback.

1.4 Device Data

Information about your device, such as IP address, browser type, and operating system.

2. How We Use Your Information

• Provide, maintain, and improve the Swoofi platform.
• Connect you with other pet owners and services.
• Personalize your experience based on your preferences.
• Send notifications, updates, and promotional content (with your consent).
• Ensure platform security and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Hosting, analytics, and platform support.
• Other Users: Limited information to facilitate connections.
• Legal Authorities: When required by law or to protect users.

4. Data Security

We take reasonable measures to protect your data. However, no internet transmission is completely secure. Please take precautions to protect your account.

5. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent for location tracking or marketing.
• Request a copy of your data in portable format.

To exercise these rights, contact us at info@swoofi.app.

6. Cookies and Tracking

Swoofi uses cookies and similar technologies to enhance your experience. Disabling cookies may affect some features.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Swoofi is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Request for Deletion of Personal Data

If you wish to delete your account and associated data:

• Log in to your Swoofi account
• Navigate to Explore
• Scroll down and click Delete Account
• Confirm by clicking Delete My Account

Once deleted, your data is permanently removed. A new account will be required for future use.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@swoofi.app

Thank you for trusting Swoofi to be part of your pet’s journey!